Frequently Asked Questions
WHAT ON EARTH SHOULD I PACK?
So glad you asked! Once you book your trip, we’ll send you an e-mail with our exact list of recommendations to fill that lovely suitcase of yours, making sure to leave plenty of room for all of the beautiful things you’re going to want to take home with you.
But the quick list for all you “need-to-know-right-now” people, is this:
Your current passport (Hey, you’d be amazed how many people forget!)
Walking shoes – seriously good walking shoes
Comfortable clothes for our walking tours
A warm sweater for the evenings
A raincoat or umbrella or both if you like
Cash for gifts, transportation from the airport
A money belt of some sort
WHAT IS INCLUDED?
Seven nights double occupancy (ensuite) lodging, six healthy breakfasts, one other meal per day, wine tastings, cooking class (or other such activity), 24 hour knowledgeable tour guides during tour, ground transportation once guests have reached tour destination, museum entrance fees, pre/post planning advice for trip, minimum one daily excursion to an interesting, undiscovered site in the area. Note: some tours include ALL meals, depending on level of tour.
WHAT IS NOT INCLUDED?
Airfare and airport transfer fees (unless special arrangements made); passport fees; meals not described above; supplement for single room; additional nights lodging; travel insurance; additional activities not included in tour; personal shopping.
HOW DO I REGISTER?
Click the link to registration found on each website page to pay through PayPal or send a check as instructed to address listed for $500 initial deposit. If registration is 90 days or less before tour dates, full fee is required. Check is made out to Cheryl Alexander. Paying with PayPal requires an extra fee for credit card charges to our company.
WHEN I BOOK MY FLIGHT, WHICH AIRPORT SHOULD I FLY INTO?
We recommend that you fly into the airport in Rome, code FCO. Florence and Peruggia are also options.
HOW BIG ARE THE GROUPS?
Groups range in size from 4-14. If you have a self-created group the numbers can be larger or even smaller. We believe small group travel is more comfortable, enjoyable, intimate and the experience much richer than large group tours. You are always accompanied by one or more of our caring, knowledgeable guides, no matter what the size of the group.
I WANT TO VISIT OTHER CITIES WHILE I’M IN ITALY, CAN I?
Of course! This is one of the many reasons we didn’t want to include airfare in our package. We know that Italy is a dream destination for many travelers, so we want you to feel comfortable adding days to the beginning or end of our tour with us. We can help you plan an add on in some instances, just ask!
MY FRIEND AND I ARE TRAVELING TOGETHER, CAN YOU MAKE SURE WE’RE IN THE SAME ROOM?
Absolutely! When you book your trip with us, just send us a note through email.
WHAT IF I GET SICK OR SOMETHING HAPPENS BEFORE THE TRIP?
We will be happy to help you transfer to a different tour if you’re unable to attend the tour you originally booked. We also strongly suggest that you purchase traveler’s insurance from your preferred insurance company. Please see our cancellation fees on the “Tour dates/Prices” page of this website.
WHAT’S THE CURRENT EXCHANGE RATE FOR EUROS?
It varies, but lately it’s been hovering around $1.05-1.08 per Euro. If you’d like to do your own calculations, we highly recommend entering “Exchange Rate for Euros” into Google. Their exchange calculator is very good, and can help you make quick translations. This rate has not been more advantageous for travelers in more than a decade.
We also suggest that you double-check any international transaction fees from your credit card company. Most credit card companies will add a 2.5% to 3% international transaction fee on each transaction you make while overseas.
WHAT ABOUT LANGUAGE BARRIERS, FINDING MY WAY, GETTING LOST?
Everyone has travel fears. Even those of us who travel often and work in the tourist industry have concerns when traveling overseas. It comes with the territory! Here are some discoveries we have made about these fears:
~ People, the world over, are extremely generous and helpful. On every trip this is our experience, when people have come to our aid, sensing or seeing our doubts or confusion. Italians are especially helpful and will go out of their way to make sure your needs are met.
~ Despite language challenges, we have always managed to communicate our needs or expectations. It is often a surprise to learn how many people speak English or at least enough to help us get our needs met.
~ Sometimes, it is getting lost that becomes the most joyful, interesting experience of a trip!
~ It is such a joy to see our guests become confident about getting along in the Italian countryside, after just a couple of days with us.
~ Part of our role is to help our guests become comfortable interacting with unfamiliar people and cultural routines in a new setting. We believe one way to peace and understanding in the world is through travel experiences like ours.
We have a particular affinity for this country because it is so richly layered with diverse historical and cultural civilizations. And we also appreciate that the Italians are so involved with the nature around them, appreciating the preservation of the past for learning in the present and for the future. Senses are always heightened in the presence of nature which the Italians understand so well. Not to mention our own appreciation for the wines and food of the region, which are something we enjoy sharing with our guests.
HOW DO I GET FROM THE AIRPORT TO OUR DESTINATION MEETING POINT?
Once registered for your tour, we provide extensive travel information to you that will get you easily and effortlessly to us. By taking the train from the airport with our instructions the cost is just about $25. If you prefer an airport transfer by car we can make those arrangements for an extra fee.
I LIKE THESE ANSWERS, BUT I’D STILL LOVE TO ASK MORE QUESTIONS, MAY I?
Of course! Simply email Cheryl at email@example.com and she will get back to you as soon as possible!